Employee turnover can be a costly issue for any organization, and it often stems from a lack of adequate training, resources or support for new employees. When new hires feel unsupported or ill-equipped to handle their responsibilities, they may quickly become disengaged and seek employment elsewhere.
To prevent this situation, leaders must take steps to ensure their new employees receive the training, resources and support they need to succeed in their roles. Here, a panel of Young Entrepreneur Council members shared strategies that leaders can implement to improve the onboarding process and set up new hires for success.
1. Encourage Open Communication And Focus On Employee Wellness
Leaders should define objectives while prioritizing employee wellness, including training. It’s also essential to craft an environment of free-flowing communication where feedback is welcome with open arms. Establishing these principles and beliefs as a leader will motivate your crew to adopt them, culminating in a good workplace that cultivates expansion, enthusiasm and retention. – Anthony C Johnson, Stellium.co
2. Support Staff With Reoccuring Coaching Sessions
Regular coaching sessions from the founder to employees can help provide employees with what they need to both align with the company mission and get adequate training. This process is ongoing and requires situational leadership—meaning not all employees will be treated or approached with growth and development in the same manner. A leader needs to be agile and consistent to support staff. – Libby Rothschild, Dietitian Boss
3. Set Clear Expectations And Provide Feedback
Leaders can ensure employees don’t leave due to a lack of training or resources by providing clear expectations, offering thorough onboarding, assigning a mentor, providing ongoing feedback and recognition, making a positive work culture and offering opportunities for development. Effective communication, empathy and proactive problem-solving are key to providing what employees need to succeed. – Bryce Welker, Big 4 Accounting Firms
4. Build Employee Engagement By Showing Them That Their Voices Matter
Employees want to grow personally and professionally; therefore, allowing them to influence decisions that affect their work and the organization’s direction will create a collaborative environment and ensure mutual buy-in on the mission. Furthermore, a structured onboarding process will acclimate employees to their roles. – Julian Hamood, Trusted Tech Team
5. Hire A Great HR Team
Your human resources department is here to help with so much more than payroll. They’re a safe space for your employees to bring up issues, they encourage positive company culture and they probably have a happy hour or two up their sleeves when morale needs it most. Invest in an HR team that can steer the culture helm of your ship all year long! – Isabelle Shee, GROW
6. Personalize Training Sessions Based On Roles
The best way to offer proper training to your employees is to create personalized training sessions based on different roles. Identify and assess the skills of your new employees and help them upgrade those skills through your training sessions. You should continue to improve these sessions to ensure it’s the best resource your employees can get. Also, assign mentors to each employee for support. – Josh Kohlbach, Wholesale Suite
7. Offer Mentorship Opportunities
Create a mentorship program where experienced employees are paired with new hires. This can provide guidance, support and a sense of community for new employees. Provide on-the-job training, opportunities for professional development and regular check-ins to ensure employees feel supported. Open communication and feedback will help address any issues or concerns that new employees may have. – Andrew Saladino, Kitchen Cabinet Kings
8. Provide Flexibility
Leaders should be flexible when it comes to work arrangements. This includes offering flexible schedules, remote work options and other benefits that allow employees to better balance their work and personal lives. When employees have the freedom to work when and where they’re most productive, they’re more likely to stay engaged and motivated in their roles. – Sujay Pawar, CartFlows
9. Create A New Hire Assessment Process
Designing a well-thought-out assessment process can be of great help. Your assessment process should give you a clear overview of the strengths and weaknesses of the new members of your team, which in turn enables you to design seamless onboarding processes and tailored training programs that best serve diverse requirements. – Stephanie Wells, Formidable Forms
10. Periodically Check In With Employees
Conduct “Stay Interviews” after the new employee has been on the job for a few months and identify any challenges or concerns the employee may have. By addressing these issues early on, leaders can improve the new employee’s experience and increase their likelihood of staying while showcasing that the company values employee feedback and is committed to providing necessary resources and support for success. – Devesh Dwivedi, DeveshDwivedi.com
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