How To Amplify Voices: Why Diversity Means Success

By Renee Goyeneche—

Studies show that diverse teams demonstrate better decision-making and problem-solving skills, higher creativity levels, and more satisfaction in their work. Invested, empowered employees are the secret weapon of successful organizations, so embracing diverse voices and perspectives is essential if companies want to stay competitive and relevant in an ever-changing world.

Historically, however, systemic biases, social hierarchies and unequal access to opportunities have contributed to the marginalization of certain groups. As a result, members of these communities have faced significant barriers to entry in various industries and ongoing challenges with career advancement.

However, these same groups can revitalize business models and create more equitable organizations by challenging conventional thinking and driving innovation. By allowing them to share their perspectives and contribute to the creative process, organizations can tap into new ideas, approaches, and solutions that might otherwise be overlooked.

Creating diverse teams means hiring and promoting people from all backgrounds, regardless of race, gender, sexual orientation, disability, or other factors. It also means creating a culture where all members feel valued and respected and have the opportunity to succeed.

Leaders can encourage this type of organizational growth in several ways:

• Create an inclusive and safe environment: Employees should feel comfortable expressing their opinions without the fear of negative consequences. Emphasize the value of different perspectives and make it clear that every voice is respected and appreciated.
• Demonstrate genuine interest. Listen actively and without interruption to employees’ ideas and opinions. Signal that you value their feedback by giving them your full attention and providing thoughtful responses.
• Encourage open dialogue. Promote open discussions and appropriate debates during team meetings or brainstorming sessions. You can do this by asking open-ended questions and allowing everyone to share their thoughts.
• Seek feedback: Make it a habit to seek input from your employees on various aspects of their work, team dynamics, and organizational processes. Provide multiple channels for feedback, such as one-on-one meetings or surveys, to ensure everyone has a chance to be heard.
• Offer training and development opportunities. Pay attention to what employees tell you about their desire to grow. Help them build confidence in expressing their perspectives through professional development courses and industry discussions.
• Encourage cross-functional collaboration: Create and support partnership opportunities with colleagues from different departments or teams. These interactions help people on all sides broaden their understanding of various departmental responsibilities and of the organization as a whole.
• Give credit where it’s due. Provide recognition and rewards to employees who suggest innovative ideas. Celebrate their achievements to reinforce the importance of speaking up.

Employees also play a vital role in driving change within organizations. Often, that means stepping out of their comfort zones and challenging the status quo. Through self-advocacy, relationship building, pursuing growth opportunities, and supporting others, employees can contribute to a more inclusive workplace where diverse voices are valued, respected, and celebrated.

As an employee, here are some ways to make your voice heard:

• Step up and volunteer for leadership opportunities. Lead a project, chair a committee, or organize an event. Taking on a leadership role allows you to influence decision-making, helps you gain visibility and showcases your unique perspective to a broader audience.
• Participate in cross-functional projects: Offer assistance or express interest in working on cross-functional initiatives or projects. This allows you to collaborate with colleagues from different departments and contribute your perspective in a broader context.
• Take on mentoring or coaching roles: Volunteer to mentor or coach colleagues who may benefit from your expertise. This showcases your skills and provides a platform to share your perspective and insights on specific topics or challenges.
• Challenge the status quo: Identify areas where existing processes or practices could be improved, and present your ideas for change. Be prepared to support your suggestions with evidence and present them to relevant stakeholders. Taking the initiative demonstrates your proactive approach and commitment to continuous improvement.

The benefits of increased perspective are twofold: when employees feel empowered to speak up and actively contribute, it promotes their confidence and professional growth. Employees with high confidence levels are more likely to take initiative, propose out-of-the-box ideas, and tackle challenges head-on. When faced with complex challenges, diverse teams can leverage their collective knowledge to tackle problems from multiple angles. Companies stand to reap great rewards from the broad spectrum of ideas generated by a diverse think tank.

By prioritizing and championing diversity, leadership can inspire others within the organization to do the same, fostering a culture where all voices are valued and recognized for their unique contributions.

Renee Goyeneche: I am a writer and research editor focusing on information that benefits women, children, and families. Find me on Twitter.