AT&T is addressing an incident involving the illegal download of customer data. The company is working closely with law enforcement to apprehend those responsible.
In April, AT&T discovered thatcustomer data was illegally accessed from a third-party cloud platform. An investigation, involving leading cybersecurity experts, was launched to determine the extent of the breach. AT&T has since closed the illegal access point and is cooperating with law enforcement, resulting in at least one arrest.
The compromised data includes records of calls and texts for nearly all AT&T cellular customers, mobile virtual network operators (MVNOs) using AT&T’s network, and AT&T landline customers who interacted with those cellular numbers between May 1, 2022, and October 31, 2022. For a small number of customers, records from January 2, 2023, were also compromised. The data identifies telephone numbers interacted with during these periods, and for some records, one or more cell site identification numbers are included.
The compromised data does not contain the content of calls or texts, Social Security numbers, dates of birth, or other personally identifiable information. It also lacks typical usage details like timestamps of calls or texts. Although customer names are not included, it is often possible to identify a name using publicly available tools.
Currently, AT&T does not believe the data is publicly accessible. The company’s top priority remains its customers. Notifications and resources will be provided to affected customers. AT&T deeply regrets the incident and remains committed to protecting customer information. For more details, visit att.com/DataIncident.
Benefits of Having a Digital Security Protocol for Small Businesses
Implementing a strong digital security protocol is important for small businesses to protect their sensitive data. Firstly, it helps safeguard customer information, ensuring that personal and financial details are not exposed to cybercriminals. This not only protects customers but also builds trust and loyalty, which is key for maintaining a positive reputation.
Secondly, a strong digital security protocol can prevent financial losses. Cyberattacks can lead to monetary damages due to fraud, theft, or system downtime. By securing digital assets, small businesses can avoid these costly incidents and ensure business continuity.
Thirdly, compliance with legal and regulatory requirements is another benefit. Many industries are subject to regulations that mandate the protection of customer data. Having a comprehensive security protocol helps businesses comply with these regulations, avoiding fines and legal repercussions.
Moreover, digital security protocols help protect intellectual property and proprietary information. For small businesses, innovative ideas and unique products are often their most valuable assets. Securing these assets from cyber threats is key to maintaining a competitive edge.
Additionally, having a security protocol enhances overall operational efficiency. Regular updates and maintenance of security systems ensure that business operations run smoothly without interruptions caused by cyber incidents. This also includes training employees on best practices, which reduces the risk of human error leading to security breaches.
Lastly, investing in digital security can improve a small business’s market position. Customers and partners prefer to do business with companies that demonstrate a commitment to protecting their data. This can lead to increased business opportunities and growth.
More information is available at att.com/DataIncident.
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