How this employee turned a defensive customer into a superfan.
A customer shouted at my employee. 30 minutes later, the employee had a new sales record.…
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A customer shouted at my employee. 30 minutes later, the employee had a new sales record.…
When the phrase “annual shareholder meeting” is mentioned, what picture does it conjure in your mind?…
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The lesson for small business owners? Your rules may need to change, because in all likelihood……
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How to understand the ways your company can help you grow. The post originally appeared on…
Apple Podcasts has unveiled its list of the most popular podcasts of 2023. These year-end charts,…
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Expressing this emotion can help you win the negotiation, close the sale, and be a more…