Predictions 2024: Volatile Times Call For Stability and Cooperation
2023 was a year of extremes. It contained some of the highest levels of hype in…
2023 was a year of extremes. It contained some of the highest levels of hype in…
Call centers serve as critical hubs in the business world, playing a central role in customer…
In an era dominated by digital interactions, call center effectiveness depends largely on the performance of…
While the term “AI” might conjure thoughts of automation replacing human roles in the call center,…
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The National Federation of Independent Business (NFIB) is urging Congress to pass the Main Street Tax…
Walmart officially announced the application period for its Open Call event, now in its 10th year.…
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