Internal customer service involves everything an organization can do to help their employees fulfill their duties,…
Tag:
Customer
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The only thing better than a new customer is a returning one. Giving people a reason…
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Chase for Business has announced the expansion of its Customer Insights tool, a powerful business intelligence…
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We all know that strong customer relationships are the key to a successful business. That’s where…
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Interviewing customers helps establish a target audience and learn important information about their buying habits and…
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E-commerce has exploded in popularity over the last decade. Online shopping is now ubiquitous, with consumers…
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Small Business Strategies
SBA Announces Transformation of Customer Experience for Federal Contracting Certifications
The SBA recently announced a new initiative called MySBA Certifications, designed to streamline the process for…
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Regardless of what kind of business you’ve got, there are valuable lessons to be learned from…
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Salesforce has introduced Einstein Service Agent, an AI-driven chatbot designed to streamline customer service by resolving…
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No one is more important to your business than your customers. You look to build trusting…