Adobe Introduces AI Agents to Experience Cloud for Enhanced Customer Engagement
Adobe (Nasdaq: ADBE) has announced new AI-driven capabilities in Adobe Experience Cloud aimed at helping businesses…
Customer
Citigroup Credited a Customer $81 Trillion Instead of $280
Citigroup made the mistake of crediting $81 trillion to a customer’s account instead of $280, according…
Boost Your Profits and Customer Loyalty With These 6 Business Strategies
Opinions expressed by Entrepreneur contributors are their own. Acquiring new customers has always been quite a…
How CX (Customer Experience) Can Combat Customer Churn
When your customers interact with your company, you form individual components of their customer experience. Customer…
Internal Customer Service: What You Must Know
Internal customer service involves everything an organization can do to help their employees fulfill their duties,…
How to Drive Customer Loyalty Through Exceptional Post-Purchase Experiences
The only thing better than a new customer is a returning one. Giving people a reason…
Chase Expands Customer Insights Tool to Nearly Five Million Small Businesses
Chase for Business has announced the expansion of its Customer Insights tool, a powerful business intelligence…
Enhancing Customer Relationship Management with AI
We all know that strong customer relationships are the key to a successful business. That’s where…
Customer Interviewing Techniques to Help Your Startup Thrive
Interviewing customers helps establish a target audience and learn important information about their buying habits and…
Understanding Customer Behavior in E-Commerce
E-commerce has exploded in popularity over the last decade. Online shopping is now ubiquitous, with consumers…