The SBA recently announced a new initiative called MySBA Certifications, designed to streamline the process for…
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Regardless of what kind of business you’ve got, there are valuable lessons to be learned from…
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Salesforce has introduced Einstein Service Agent, an AI-driven chatbot designed to streamline customer service by resolving…
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No one is more important to your business than your customers. You look to build trusting…
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AT&T is addressing an incident involving the illegal download of customer data. The company is working…
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At its core, leveraging customer insights lets your business look into the hearts and minds of…
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Discover actionable strategies to boost customer engagement and retention through effective nurturing campaigns. The post originally…
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Entrepreneurship
Take This Radical Approach to Customer Retention to Boost Employee Morale — And Your Profit
Opinions expressed by Entrepreneur contributors are their own. There are few guarantees in business, but this…
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Customer reviews have become an essential part of the buyer’s journey and brand awareness strategy. According…
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For any business, customer satisfaction should be a priority. After all, your customer satisfaction levels directly…