Exploring ways to protect customer information is crucial for small businesses. Whenever a customer entrusts you…
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Embracing ways to show clients your appreciation is essential in recognizing them as more than just…
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What are some examples of CRM skills? What characteristics should you look for in a customer relationship manager? Some of…
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Creating a CRM customer retention strategy is vital to boost the number of satisfied customers your brand collects! …
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Businesses need to commit to delivering the kind of experience that a modern consumer has come…
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Even in this digital age, retail remains still primarily a people business. No matter the size…
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Avoid the pitfalls of rushing into A.I. for customer service by assessing your tools. The post…
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It’s always a good idea to continually look for ways to improve your company’s customer service management…
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getty Fostering customer loyalty is paramount for businesses of any size. However, achieving it can be…
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According to Vi Chau, the Head of Product for Zoom Phone and Contact Center, the new…