Ross Wainwright is CEO of Alida. getty As the CEO of an experience management company that…
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Customer
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New data from Ruby’s 2023 call trends report unveils that phone calls play a pivotal role…
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getty Regardless of industry, businesses today collect scores of data from their customers. While this data…
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Entrepreneurship
These Translation Earbuds Know 50 Languages and Could Help You Expand Your Customer Base
Disclosure: Our goal is to feature products and services that we think you’ll find interesting and…
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Entrepreneurship
NFIB Survey Reveals Small Businesses Prefer Smaller Banks and Value Customer Service
The National Federation of Independent Business (NFIB), the nation’s leading small business advocacy organization, recently released…
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getty With the average user interacting with around nine to 10 apps a day, businesses are…
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Opinions expressed by Entrepreneur contributors are their own. It’s no secret that the customer experience is…
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Matteo Talarico | Founder & CEO of OG Trading – OG GROUP FZ LLE. getty One…
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Small Business Strategies
Aircall Launches AI Transcription Features to Boost SMB Performance and Customer Experience
Aircall, a leading cloud-based phone and communication platform, has announced the introduction of new AI-powered transcription…
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Cheerful businesswoman discussing strategy with clients. getty Without customers, your business can’t exist. At least not…