Customer Service & Experience East 2023 is a two-day event that will be held on November…
Experience
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Entrepreneurship
Tapping His Experience, Serial Tech Entrepreneur Launches VC Firm To Back Black Founders
Serial entrepreneur and M&A lawyer Luke Cooper started and sold two enterprise technology companies between 2006…
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If you are responsible for customer service or have experience in your small business, attending Customer…
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The U.S. Customer Experience Index rankings are out, and we’ve got the companies at the head…
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Relevant industry experience can be a valuable asset when starting a business. But it isn’t an…
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McDonald’s and Glovo, a pioneering multi-category app, have announced a long-term global strategic partnership to enhance…
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Zoho has announced a major investment in AI technology by integrating OpenAI’s ChatGPT into Zia, Zoho’s…
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Consumer habits are evolving quite dramatically. In the wake of the global pandemic, there has been…
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Small Business Strategies
Aircall Launches AI Transcription Features to Boost SMB Performance and Customer Experience
Aircall, a leading cloud-based phone and communication platform, has announced the introduction of new AI-powered transcription…
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Verizon has launched a free trial offering 30 days of unlimited data on its fastest 5G…