Salesforce today announced the addition of ecommerce storefronts to its Starter and Pro Suites, offering growing…
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Salesforce
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Microsoft has invested billions in AI and plans to reopen a nuclear power plant in Pennsylvania…
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For $2 a conversation, a new AI agent from Salesforce can answer questions from customers and…
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Small Business Strategies
Salesforce Expands Free AI Training and Dedicates Global Office Spaces to Help Workers Succeed in an AI World
Salesforce recently announced a new initiative to provide free AI training to anyone through its Trailhead…
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ChatGPT is the personal tutor and therapist of some high-powered CEOs. This week, Salesforce CEO Marc…
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Salesforce has unveiled two new AI models—xGen-Sales and xLAM—designed to enhance its Agentforce platform, which integrates…
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Small Business Strategies
Salesforce Introduces Autonomous AI Sales Agents Einstein SDR and Einstein Sales Coach
Salesforce, the leading CRM platform for sales, has unveiled two new autonomous AI sales agents: Einstein…
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Small Business Strategies
Salesforce Analysis Finds Businesses Eager for AI but Concerned About Trust, Data, and Ethics
Salesforce’s recent analysis reveals that businesses are keen to adopt artificial intelligence (AI) technologies, yet significant…
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Small Business Strategies
Salesforce and Workday Unveil AI Employee Service Agent to Boost Productivity
The new AI assistant combines Salesforce’s Agentforce Platform and Einstein AI with Workday’s platform and AI…
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Salesforce has introduced Einstein Service Agent, an AI-driven chatbot designed to streamline customer service by resolving…