Regardless of what kind of business you’ve got, there are valuable lessons to be learned from…
Service
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Small Business Strategies
Salesforce and Workday Unveil AI Employee Service Agent to Boost Productivity
The new AI assistant combines Salesforce’s Agentforce Platform and Einstein AI with Workday’s platform and AI…
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Salesforce has introduced Einstein Service Agent, an AI-driven chatbot designed to streamline customer service by resolving…
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Walt Disney World’s hospitality is going viral after a young girl had to give up her…
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The U.S. Surgeon General has warned that Americans are facing an “epidemic of loneliness and isolation,”…
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Franchise ownership can provide many benefits, from a clearly defined path to profitability to the flexibility…
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Entrepreneurship
This Handpicked Hotelier from Michael Dell’s Hospitality Team Shares the Secrets Behind Five-Star Customer Service
Always strive to find ways to say “yes” to your customers rather than hiding behind policy…
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Customer service has emerged as a key distinction for businesses competing in today’s digital ecosystem. It’s…
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Netflix’s financial report highlights that 9.33 million subscribers have joined the streaming service. Today, Netflix reported…
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Actor Rainn Wilson and the cast of the NBC show The Office tout AT&T business services…